Lending Manager – New York, NY


Under the direction of the Executive Vice President, the Lending Manager will direct and oversee TruFund’s small business loan originations activity. The incumbent will be responsible for the overall leadership and growth of our lending activities and loan portfolio with responsibility for achieving loan origination goals and objectives, high levels of customer satisfaction, productivity and profitability. The Lending Manager will ensure adherence to lending guidelines, and compliance and reporting requirements for TruFund’s internal and external stakeholders.

Primary Job Functions:

• Oversee all aspects of the originations platform, including loan sourcing and base-level due diligence.
• Work closely with market leadership and originations staff to set and ensure achievement of monthly and annual lending goals across multiple markets and loan programs.
• Identify and develop strategic partnerships with economic development agencies, the Small Business Administration, chambers of commerce, community- and faith-based organizations, banks and credit unions, and other referral partners to ensure sufficient deal flow on a consistent basis.
• Manage, oversee and/or implement key organization lending programs and initiatives.
• Lead efforts in developing innovative lending solutions, products, and business opportunities that will create alternative revenue streams and strategically leverage partnerships in order to identify new opportunities.
• Ensure lending staff is adhering to internal credit policy and procedures.
• Create financial goals and targets for lending staff and provide necessary tools for them to meet those goals.
• Review all lending opportunities for origination team and communicate ability to underwrite loans; Work closely with TruFund’s Credit Officer to assess borrower creditworthiness and evaluate clients’ financial information.
• Develop and communicate business strategies to staff and stakeholders, and ensure alignment with corporate mission, vision and strategic direction.
• Ensure that market staff adheres to systematic tracking of loan and grant programs, as well as CRM and pipeline management. May require utilizing separate program-specific tracking systems.
• Monitor, track and report key metrics to various constituents, including the Board, funders and others.
• Apply industry best practices and ensure adherence to documented standard operating procedures.
• Define and develop staff member roles, goals and responsibilities; formally assess staff performance on a regular basis; create an ideal staffing structure and work environment; select , coach, and retain qualified staff; provide access to training and development opportunities where needed.
• Participate in corporate strategic planning sessions and regular senior management meetings.
• Contribute toward strategic planning initiatives that support growth and reduce risk while maintaining focus on client service and ensure lending staff is prepared to support existing and future portfolios services.
• In conjunction with the Data Reporting staff, establish a nomenclature and incorporate into department best practices to ensure lending staff recordkeeping is uniformed.
• Ensure that a professional quality of service is provided to all clients and partners.

Education and Related Work Experience:
• Bachelor’s degree required. Masters preferred.
• Minimum of 7 to 10 years of management/leadership experience with a focus on managing a multifunctional office with staff in multiple locations.
• Proven track record in community economic development lending, management, business or finance.
• Formally credit trained with direct supervisory experience is highly desirable.
• Experience with SBA and other government-guaranteed loan programs.

Knowledge, Skills and Abilities:

• Proficient knowledge of CDFIs, government and non-profit operations.
• Strong working knowledge of sales strategies, underwriting, credit, compliance, audit, loan loss prevention, customer service and policy administration functions of a lending operation.
• Exceptional oral and written communication skills in both informal settings and formal presentations.
• Ability to understand and analyze various financial models.
• Proven ability to lead and manage in a matrix structure.
• Adept at coaching and guiding staff toward improved performance, as well as encouraging decision making at the lowest competency level.
• Inspires innovation and continuous quality improvement.
Supervisory Reports: Business Development and Program Staff
• Total staff: 5
• Interacts with: Credit, Lending Operations, Fiscal and Compliance


The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

To apply please send cover letter, resume & references to Aisha H. Benson, Executive Vice President at abenson@trufund.org