Loan Processor (remote)

TruFund Financial Services, Inc. (“TruFund”) is a 501(c)(3) Community Development Financial Institution (CDFI), certified by the U.S. Treasury Department’s CDFI Fund. Headquartered in New York City, our mission is to promote and foster economic development within underserved communities and among disadvantaged populations. As a not-for-profit, mission-driven entity, we offer access to affordable loan capital and business development services to small businesses and not-for-profit organizations that are financially viable but have difficulty accessing affordable capital from banks or other conventional lenders. We also have field offices in Georgia (Atlanta), Texas (Houston and Dallas) Louisiana (New Orleans and Baton Rouge) and Alabama (Birmingham). We offer a remote work option. Some travel may be required.

Loan Processor

Position Description:

Reporting to the Lending Operations Manager, TruFund Financial Services is seeking a Loan processor  to join the team of our growing nonprofit community development financial institution and manage all aspects of its lending operations including tracking and reporting on loan production activity within our  CDFI investment areas and  foot print states to ensure full compliance with Investor and lender program  and deployment  objectives,  applicable state and federal laws  and other reports as needed to support Senior Management. Experience in loan processing including:

• In-depth understanding and knowledge of small business and real estate lending processing and procedures.
• Must have in-depth knowledge of Excel, Microsoft Office, Adobe and other commonly used business applications.

Roles & Responsibilities:

• Process loans:
  • Process loan requests in our loan process system.
  • Reviewing loan inquiries and submissions to ensure the file is complete.
  • Work with the borrowers to complete the loan process as well as upload all relevant loan documents.
  • Working with the closing department to ensure successful loan closings.
• Work in concert with the and support the Business Development Officers in various markets.
• Establish and maintain an efficient and productive working environment within the department based on continuous and effective staff communications.
• Work in concert with Credit team to continue to process all loan files.
• Developing strong partnerships with business line leaders to support strategies and initiatives balancing risk with the business line’s financial goals.
• Responds to inquiries from executive and senior management as well as inquiries from compliance, credit administration, lending staff, lenders and investors to answer questions, provide documentation, explain procedures, interpret policy, resolve discrepancies, and handle complex problems.
• Provides technical advice and guidance to others on lending related loan software applications, systems, and processes. Maintain and demonstrate proficiency with our loan software applications.
• Perform other loan operations duties as required.

Required Skills

• Thorough understanding of CDFI lending operations and non-profit community development lending credit policy/guidelines

• Experience in Small Business lending and Real Estate Loan Administration.
• Must be knowledgeable of loan operations processes.
• Advanced written, oral and interpersonal skills
• Proficiency with personal computers and related software
• Excellent knowledge of data analysis and forecasting methods
• Expertise in MS Excel and Microsoft Office Suite.

Interpersonal Skills:

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others.  Work may involve motivating or influencing others. Outside contacts and  fostering sound relationships with other entities (investors/funders and/or individuals) is essential and necessary.

Education and Experience

• 2-5 years of related work experience (Lending /Loan administration) preferably within the non-profit community develop financial sector.
• BS/BA in accounting or finance from an accredited college or university required; A Master’s degree preferred.

Qualified candidates email resumes to CorporateCommunications@trufund.org. 

Our mission is to help historically disadvantaged individuals and communities create thriving and resilient small businesses and entrepreneurial ecosystems in order to close racial and economic disparities and ensure an inclusive and equitable society.

As a nonprofit, mission-driven entity, TruFund offers affordable loan capital to BIPOC small businesses and nonprofit organizations that are financially viable but have difficulty accessing capital from banks or other conventional lenders.

TruFund offers more than a loan – We provide an opportunity for underserved small businesses and low-income communities to thrive.